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Live Support Chat and Remote Assistance for MotioninJoy

If you are having problems installing or configuring MotioninJoy and would like a Live support chat or Remote Assistance session with us to get things set up correctly, follow these steps.
NOTE: If you do not need a question answered right away, and/or do not need remote assistance to your computer, please ask your question in the Forums!!

Live Support Chat

If you need to chat with us right now to get your problem with MotioninJoy solved, you can start a Live Support chat session chat with us by clicking here: Click here to start Live Support Chat.
Note that we are not always online and available to chat or do Remote Assistance with you, if we are not available to chat with you, please leave a message and ask your question in the forums. Blank messages will not be answered.

Remote Assistance

We can also help solve your MotioninJoy setting problem by using TeamViewer to activate a Remote Assistance session to your computer, in which we can control the keyboard and mouse while you sit back and watch your problem get fixed.
Note that we are not always online and available to chat or do Remote Assistance with you, if we are not available to chat with you, please leave a message and ask your question in the forums. Blank messages will not be answered.

To get started with Remote Assistance:

  1. Download the TeamViewer QuickSupport application.
  2. Run the TeamViewerQS.exe file that you downloaded. This application does not install anything to your computer, it only lets us take control of the computer for the Remote Assistance session.
  3. Tell us your ID and Password via our Live Support Chat. Click here to start Live Support Chat.
  4. We will help you to solve your MotioninJoy setting problem by remote assistance, while you sit back and watch.
  5. After we have fixed your MotioninJoy problem, please exit TeamViewerQS.exe so that other people may not remote into your computer!
  6. A donation is welcomed, as it will help to improve MotioninJoy.
en/help/livesupport.txt · Last modified: 2011/02/02 13:20 by extra_dessert
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